SHIPPING & EXCHANGE POLICY

ORDER PROCESSING & DISPATCH

Orders are dispatched within 1 week after the order is placed.

Dispatch means the moment your order leaves the MYTHICS facility and is handed over to our courier partner for delivery.

SHIPPING CONFIRMATION

You will receive tracking information and shipping confirmation via email after your order has been dispatched, where available from our courier partners.

SHIPPING DELAYS

Delivery times may be affected by courier delays, weather conditions, public holidays, or other unforeseen circumstances. If you have concerns about your order, please reach out to us via our Contact Us page.

EXCHANGE REQUESTS

Exchange requests must be submitted within ADD EXCHANGE REQUEST TIMEFRAME

EXCHANGE CONDITIONS

To be eligible for an exchange, items must meet the following conditions:

• Item must be unused and unworn

• All original tags must be attached

• Item must be in original packaging

• Proof of purchase required

• Item must be in original condition

SIZE EXCHANGE

Customers may request a size exchange subject to the conditions above and product availability. We will do our best to accommodate your request.

DAMAGED OR INCORRECT PRODUCTS

If you receive a damaged or incorrect product, please contact MYTHICS immediately with your order number and photos of the item. We will work with you to resolve the issue as quickly as possible.